Shipping & Delivery
Mongolianwigs shipping options
At Mongolianwigs, we use a variety of trusted shipping services. All orders are sent in plain, discreet packaging with tracked delivery to your door. Below you'll find information about Mongolianwigs's shipping times, next day delivery services and other shipping-related inquiries
Austria, Belgium, Czech Rep,Denmark, Finland, France,Germany, Italy, Ireland,Netherlands, Poland, Portugal,Spain,Sweden, Switzeland, UK, Turkey: Â 3-6 days
Rest of Europe: Â 4-7 days
New Zealand: Â 6-8 days
All orders are shipped directly from our warehouse in China or Vietnam
All items are in stock for same day shipping. You'll be told when you order when your package will be sent.
When you check out, you will be able to choose which shipping option you would like. The checkout will explain the options.
Sometimes, depending on your location and what you are buying, there will not be a choice of shipping option.
All orders have tracked shipping. Your tracking code will be shown in your order dispatch email.
More shipping FAQs
How can I track my order?
Packages are automatically available for detailed tracking. If you choose this service, you will be sent an email once your package has been shipped containing the tracking number and link needed to track the location of your order as it is sent to you.
What is your Returns and Refunds policy?
At Mongolianwigs, we're not happy unless you are, which is why we offer a 30 day easy returns policy.
What if I'm out when my order arrives?
If you're out when your package is delivered, your mail person or courier will leave a card scheduling another attempt or telling you where you to pick up your order.
If your package is taken to the nearest courier depot, you can collect it or arrange for it to be redelivered.
What if my order doesn't arrive when I expect it to?
You can track the status of your order via the tracking link we sent you in an email, but if your parcel is more than 5 business days overdue, please contact us.